Course Description

Great supervisors know how to adapt their leadership style to match the needs of the employee, the situation and the desired results. This course will help you develop a toolkit of supervisory skills so you can use the most effective approach in any situation and bring out the best in your employees.

• Identify your own supervisory skills and strengths
• Choose when to tell and when to ask
• Know how and when to provide training
• Coach for enhanced performance
• Encourage employees towards independence
• Facilitate solutions by harnessing the power of the team
• Delegate effectively

This course is part of the Essential Skills for Supervisors Certificate Program.

This course is approved for: The "Achievement in Business Competencies" (Blue Seal) program through the Alberta Apprenticeship and Industry Training Department. For more information on the Blue Seal Program go to: http://tradesecrets.alberta.ca/experiencedworkers/business-competencies

0.4 Continuing Education Unit Credits for Alberta Environment Water and Wastewater Operator Certification Program. For more information on the Certification Program including approved CEUs go to: https://www.alberta.ca/water-wastewater-operator-certification.aspx