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Oct 23, 2017 to Oct 24, 2017 - 8:30 AM-4:30 PM Monday - ONSITE; Tuesday - ONSITE; (Mountain Time Zone)
Ernie Radbourne Pavilion (formerly Muskoseepi Park Pavilion), 102 Avenue and 102 Street, Grande Prairie (780-538-0451) 102 Ave and 102 St GRANDE PRAIRIE AB
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Face to Face
Kris Robins (Kris Robins Training & Consulting Services)
Kris Robins is the developer and lead trainer of both Essential Skills for Supervisors and Advanced Skills for Leadership. Kris provides a full range of training and consulting services to business, specializing in supervisory skills and organizational development. Kris uses a practical, skills-based approach when facilitating and believes that learning should be fun. Her experience in leadership brings depth to the courses she teaches and she is able to creatively get her message across when helping participants learn how to deal with complex workplace issues.
As an experienced leader, you have likely had to handle disputes, differences of opinion and personality clashes. This course will complement your existing repertoire of conflict resolution skills. You will look at how to prevent or minimize conflict and explore different personal approaches, how they affect communication, learning preferences and responses to change and problem-solving skills. Become a better leader by focusing on the person behind the performance
Explore differences in personal approaches
Practice advanced "people smarts" by examining how to maximize the strengths & capabilities of individual approaches
Help your team understand the benefits of diversity
Identify the communication preference of your listener - visual, auditory or hands-on
Keep long-term employees positive & energized about their work
Minimize the behaviors & conditions that are crazy-making in the workplace
Deal with defensive routines before they damage team morale
Understand workplace bullying
This course is part of the Advanced Skills for Supervisors Certificate Program.
This course is approved for:
1.The "Achievement in Business Competencies" (Blue Seal) program through the Alberta Apprenticeship and Industry Training Department. For more information on the Blue Seal Program go to: http://tradesecrets.alberta.ca/experiencedworkers/business-competencies
2. 1.2 Continuing Education Unit Credits for Alberta Environment Water and Wastewater Operator Certification Program. For more information on the Certification Program including approved CEUs go to: http://aep.alberta.ca/water/programs-and-services/drinking-water/protection/water-and-wastewater-operator-certification/default.aspx
Private Training - A Continuing Education & Corporate Training Specialty
Training on Your Terms, Your Schedule. We can offer any course to your workplace or community. Phone 780.849.8623 and talk to a Liaison about your training needs or email: email@example.com.
Withdrawals and Refunds
Your registration will be fully refunded when notice of withdrawal is given seven (7) days before the course start date. When notification is received less than seven (7) days before the course start date, an invoice will be issued for full payment of the course. When you are unable to attend your course, you may arrange for someone to take your place by Contacting Continuing Education & Corporate Training at firstname.lastname@example.org or 780-849-8623.
Northern Lakes College reserves the right to re-schedule or cancel a course that lacks sufficient registrations to provide a satisfactory learning atmosphere. In this event your registration fee will be refunded in full or applied to the re-scheduled course.
Fees are due at the time of registration. Northern Lakes College accepts cash, cheque, money order, debit, VISA, MasterCard, American Express. Invoicing to a company requires a Purchase Order (PO).