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MM004 - Module 3: Human Resource Management for the Maintenance Manager


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Available Anywhere


(Apr 05, 2018 to Jun 07, 2018) 6:30 PM-9:30 PM Thursday - LIVE ONLINE and MOODLE; (Mountain Time Zone)

Delivery Method

NLC Live Online



Tuition (GST exempt): $895.00

Additional Fees

Materials: $150.00
Shipping: $30.00
Sub-total: $180.00
GST (5%): $9.00
Total: $189.00
Total Cost: $1,084.00


Margaret Holden-Scott

Margaret Holden-Scott has extensive experience in Human Resources, through roles at various organizations. Her roles included managing employee benefits and developing organizational-wide policies and communications, as well as contract negotiation and program design. She now focuses on teaching Management courses for several Colleges and has her own company focused on providing HR consulting services to small businesses. In addition to an MBA from the University of Calgary, Margaret has her Chartered Professional in Human Resources (CPHR) designation and she holds a BA in English and Canadian History from the University of Alberta.

Available Anywhere: Apr 05, 2018 - Jun 07, 2018

This module looks at how human resources practices relate to the maintenance environment. Topics covered include the role of human resources in maintenance management, meeting legal requirements, recruitment and selection, orientation training and employee development, proper application of performance appraisals, the union management interface, managing change through effective leadership and managing safety in the workplace.

 Understanding the legal aspects of human resource management
 Dealing with labour issues within the maintenance environment
 Human resource planning
 Applying recruitment and selection procedures
 Conducting performance appraisals
 Implementing performance management
 Compensation management
 Managing safety within a maintenance environment

Sessions are delivered LIVE ONLINE via internet conferencing - distance learning. Ten, 3 hour weekly evening sessions.

This course is approved for:

The "Achievement in Business Competencies" (Blue Seal) program through the Alberta Apprenticeship and Industry Training Department. For more information on the Blue Seal Program go to:

1.6 Continuing Education Unit Credits for Alberta Environment Water and Wastewater Operator Certification Program. For more information on the Certification Program including approved CEUs go to:

PEMAC is recognized by the Society for Maintenance & Reliability Professionals (SMRP) as an approved provider of continuing education and training aligned with key subject areas related to reliability and physical asset management.

Books Required
Textbook: Canadian Human Resource Management: A Strategic Approach, 11th Canadian Edition, by Schwind, Das, Wagar

Workbook: MMP Module 3: Human Resources Management for the Maintenance Manager Courseware, Version 10.00 (pdf available for student printing/reference in Moodle)

Private Training - A Continuing Education & Corporate Training Specialty

Training on your terms and your schedule. We can offer any course to your workplace or community. Phone 780.849.8623 and talk with us about your training needs or email:


Module 1 recommended

Withdrawals and Refunds

 An administrative fee of $50 will be charged for all cancelled or transferred registrations.  There are no refunds for materials/shipping.  Less than 7 days before the module starts, a partial refund of 75% of the tuition fee is granted if the withdrawal of the registration is received: Module 1 - immediately after the 1st class. No refunds given after 1st class. Modules 2-8 - immediately after the 2nd class. No refunds given after 2nd class.


Northern Lakes College reserves the right to re-schedule or cancel a course that lacks sufficient registrations to provide a satisfactory learning atmosphere. In this event your registration fee will be refunded in full or applied to the re-scheduled course.

Fee payment

Fees are due at the time of registration. Northern Lakes College accepts cash, cheque, money order, debit, VISA, MasterCard, American Express. Invoicing to a company requires a Purchase Order (PO).


This course is delivered LIVE Online using Blackboard Collaborate for classes and using Moodle for student assignments, resources, quizzes/exams and more.

To learn more about Blackboard Collaborate and to experience using Blackboard Collaborate check out this guide:

To learn more about Moodle and to experience using Moodle check out this guide:

What you need:
• High speed internet
• Computer, laptop, tablet
• Speakers & microphone, preferably a headset. If you don't have a microphone you can still use the chat function to ask questions/make comments.
More information about NLC LIVE Online:
• All NLC LIVE Online Courses are on Mountain Time Zone (Canada).
• Most courses are recorded and the recordings are made available to participants after the course
• Course attendance verification or course certification is only granted for those who participate as individuals LIVE Online. If you take a course with a group OR you miss the class and view the recording, attendance verification and/or certification will not be granted (MMP modules are an exception for recordings, contact Continuing Education & Corporate Training for more information.)