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AA115 - Solution Focused Thinking


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Slave Lake


(May 10, 2018 to May 11, 2018) 9:00 AM-4:00 PM Thursday - ONSITE; Friday - ONSITE; (Mountain Time Zone)


Slave Lake Campus 1201 Main Street Southeast Slave Lake AB


Location on map

Delivery Method

Face to Face



Tuition (GST exempt): $395.00
Total Cost: $395.00


Heather Lyon

About the Facilitator: Heather Lyon. Heather is the owner and operator of First Start Planning Ltd., and is a Certified Professional Bookkeeper. Based in Rocky Mountain House, AB, she has provided training and business services to her clients throughout Western Canada for over 20 years. Heather delivers a variety of workshops and presentations to organizations and through colleges in Alberta and the Northwest Territories, both face to face and online. Heather's students consistently describe her as knowledgeable, practical and enthusiastic in delivering the many topics she teaches.

Slave Lake: May 10, 2018 - May 11, 2018

A busy workplace is a system in constant change. Problem solving calls for critical thinking, risk management, trouble shooting and a focus on solutions that will work for the group as a whole. This two-day course provides skill development in all of these areas. The approach in this course is to take action rather than reaction; to see solutions over problems, to look for what's next versus what's past and to analyze rather than to be paralyzed.

 Develop an understanding of how we make decisions
 Understand the steps in solving complex problems
 Learn the habits of a `system thinker'
 Learn how to use critical thinking skills when approaching a problem
 Learn how we can change the outcome by focusing on the solution

This course can be used for credit towards the Essential Skills for Administrative Professionals Certificate Program.

Private Training - A Continuing Education & Corporate Training Specialty

Training on your terms and your schedule. We can offer any course to your workplace or community. Phone 780.849.8623 and talk with us about your training needs or email:


No Pre-requisites

Withdrawals and Refunds

 Your registration will be fully refunded when notice of withdrawal is given seven (7) days before the course start date.  Less than seven (7) days before the course start date, no refund will be issued.  When you are unable to attend your course, you may arrange for someone to take your place by contacting Continuing Education & Corporate Training at or 780-849-8623.


Northern Lakes College reserves the right to re-schedule or cancel a course that lacks sufficient registrations to provide a satisfactory learning atmosphere. In this event your registration fee will be refunded in full or applied to the re-scheduled course.

Fee payment

Fees are due at the time of registration. Northern Lakes College accepts cash, cheque, money order, debit, VISA, MasterCard, American Express. Invoicing to a company requires a Purchase Order (PO).