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AA002 - Clear & Concise Business Writing


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Available Anywhere Open Enrollment


9:00 AM-4:00 PM Friday - Jan 26, 2018 - LIVE ONLINE; (Mountain Time Zone)

Delivery Method

Recording Only



Tuition (GST exempt): $245.00
Total Cost: $245.00


Heather Lyon

About the Facilitator: Heather Lyon. Heather is the owner and operator of First Start Planning Ltd., and is a Certified Professional Bookkeeper. Based in Rocky Mountain House, AB, she has provided training and business services to her clients throughout Western Canada for over 20 years. Heather delivers a variety of workshops and presentations to organizations and through colleges in Alberta and the Northwest Territories, both face to face and online. Heather's students consistently describe her as knowledgeable, practical and enthusiastic in delivering the many topics she teaches.

Available Anywhere: By Recording Only

Good business writing leads to good business decisions which leads to good business. This course emphasizes business writing (letters, memos, emails, documents, web material) with the reader and readability in mind. In this six-hour LIVE online course you will focus on new formats, writing style, tone, clarity, conciseness and results while exploring new skills and time saving approaches.
 Spend less time writing and more time communicating
 Motivate and persuade readers to take action
 Develop an active, objective and powerful writing style
 Write sensitive or negative messages in a positive way
 Understand the importance of word choice
 Understand the role, importance and techniques for proper editing
 Prepare written information with objectivity and a results perspective

This course can be used for credit towards the Essential Skills for Administrative Professionals Certificate Program.

Private Training - A Continuing Education & Corporate Training Specialty

Training on your terms and your schedule. We can offer any course to your workplace or community. Phone 780.849.8623 and talk with us about your training needs or email:


No Pre-requisites

Withdrawals and Refunds

 Your registration will be fully refunded when notice of withdrawal is given seven (7) days before the course start date.  Less than seven (7) days before the course start date, no refund will be issued.  When you are unable to attend your course, you may arrange for someone to take your place by contacting Continuing Education & Corporate Training at or 780-849-8623.


Northern Lakes College reserves the right to re-schedule or cancel a course that lacks sufficient registrations to provide a satisfactory learning atmosphere. In this event your registration fee will be refunded in full or applied to the re-scheduled course.

Fee payment

Fees are due at the time of registration. Northern Lakes College accepts cash, cheque, money order, debit, VISA, MasterCard, American Express. Invoicing to a company requires a Purchase Order (PO).