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Course Description

A busy workplace is a system in constant change. Problem solving calls for critical thinking, risk management, trouble shooting and a focus on solutions that will work for the group as a whole. This two-day course provides skill development in all of these areas. The approach in this course is to take action rather than reaction; to see solutions over problems, to look for what's next versus what's past and to analyze rather than to be paralyzed.

• Develop an understanding of how we make decisions
• Understand the steps in solving complex problems
• Learn the habits of a `system thinker'
• Learn how to use critical thinking skills when approaching a problem
• Learn how we can change the outcome by focusing on the solution

This course can be used for credit towards the Essential Skills for Administrative Professionals Certificate Program.

Course Number

AA115

Pre-requisites

N/A

Withdrawals and Refunds

Tuition will be fully refunded when notice of withdrawal is given 7 days before the course start date. If you are unable to attend your course, you may arrange for someone to take your place by contacting Continuing Education & Corporate Training at work@northernlakescollege.ca or 780-849-8623

Cancellation

Northern Lakes College reserves the right to re-schedule or cancel a course that lacks sufficient registrations to provide a satisfactory learning atmosphere. In this event your registration fee will be refunded in full or applied to the re-scheduled course.

Fee Payment

Fee Payment: Fees are due at the time of registration. Northern Lakes College accepts cash, cheque, money order, debit, VISA, MasterCard, American Express. Invoicing to a company requires a Purchase Order (PO).