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CCEC Courses

COVID Conversations: Strategies for Polarizing Interactions

Free - Online Workshop
May 25, 2022 from 9:00am - 4:00pm

The Council of Community Education Committees of Northern Lakes College is pleased to sponsor an online workshop on COVID Conversations.

Workshop Description: 
In today’s polarized climate surrounding the COVID-19 pandemic, engaging with people whose opinions and ideas diverge from our own has become even more critical. Individual differences can result in arguments rather than productive interactions, draining us of mental and emotional energy. Many people have found themselves ill-prepared for these interactions and, as a result, avoid challenging conversations or feel overwhelmed when they must have them. This workshop equips participants with skills that will allow them to manage their own emotions and understand the various dynamics of polarizing conversations so they can more confidently turn them into productive and respectful interactions.

Topics Include:
• Appreciating the Impact of COVID-19
• Understanding the Dynamics of Polarizing Topics
• Our Natural Responses to Challenging Interactions
• What Is Within Our Sphere of Influence?
• Understanding Other Perspectives
• Preparing for a Challenging Conversation
• How to Deliver Bad News
• Depersonalizing the Conversation
• Utilizing Empathy and Validation
• How to Help People Feel Safe

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Change Management- How to Navigate Change

Free- Online Workshop
May 27, 2022 from 9:00 a.m. - 4:00 p.m.

The Council of Community Education Committees of Northern Lakes College is pleased to sponsor an online workshop on Change Management. 

Workshop Description: 
When our workplaces change, it often creates new challenges and stresses for us as we worry about what lies ahead. However, change can also create new and exciting opportunities for us when we are prepared to work with the changes. This workshop will assist employees by providing ideas and insights for navigating the change process. Participants will develop strategies to manage the way they work with change and learn how to reach their own goals as part of a larger workplace change initiative.

Topics Include:
• The Change Management Process
• Barriers to Successful Change
• Key Strategies to Manage Change
• Your Role in Change
• Considerations Around Resistance and Motivation
• Communicating During Change
• Evaluating Change Efforts
• Considerations Related to Sustaining Change

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