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Careers at NLC

Coordinator, Accessibility Services

Coordinator Faculty


Slave Lake

Competition #:


Open To:

All Applicants

Date Posted:

June 25th, 2020

Closing Date:

July 12th, 2020 - 11:59pm

Compensation Rate:

$69,060 to $106,572 per year

Hours Per Week:


Additional Information:

Position Description

Coordinator, Accessibility Services

Nature and Scope of Work

Purpose: Reporting to the Dean, Academic Development & Quality, the Coordinator, Accessibility Services is responsible for delivering quality, accessible and responsive non-clinical learner accessibility services for both on-campus and distance students, including coordinating the provision of learner accommodations and facilitating use of assistive technologies in the learning environment. They will carry out these responsibilities through applying a student focused approach to learner accessibility services delivery, effective teamwork and contributing to positive working relationships with internal and external stakeholders.

Duties and Responsibilities


  1. Deliver on-campus and distance learner accessibility services, including:
    • Interpreting testing data.
    • Documenting assessment results, conclusions and recommendations for academic accommodations.
    • Working with faculty to ensure implementation of academic accommodation recommendations.
    • Facilitating the provision of assistive technologies and accommodation supports within the learning environment as required for physical impairments, learning disabilities and special considerations for examinations.
    • Assisting faculty and Student Services staff to recognize and identify students who may have learning difficulties.
  2. Assist academic programs to establish entrance requirements for student retention.
  3. Facilitate workshops for students and faculty on topics related to student learning support.
  4. Report on quantitative and qualitative surveys relating to support of learning accommodations.
  5. Participate in staff training and student orientations as required.
  6. Participate in the development and implementation of College policies, procedures and/or regulations, including the student appeals process, relating to the College’s duty to accommodate.
  7. Ensure the delivery of Learner Accessibility Services are in compliance with the Alberta Human Rights Commission Duty to Accommodate, College policies, procedures and regulations, as well as the Freedom of Information and Protection of Privacy Act (FOIPP) and all other legislation, regulations and policies related to learner accessibility services.


  1. Contribute to a culture of growth and development within the Student Success team to support continuous improvement in the delivery of learner accessibility services.
  2. Identify trends and best practices in learner accessibility services.
  3. Identify opportunities for improved delivery of learner accessibility services to on-campus and distance students.


  1. Implement effective communication strategies for students regarding learner accessibility services that ensures shared information is accurate, accessible and timely.
  2. Effectively communicate and collaborate with other College departments, including academic programs.


Other duties as directed

Knowledge, Skills and Abilities


  • Knowledge of inclusive post-secondary education.
  • Knowledge of the Alberta Human Rights Commission Duty to Accommodate.
  • Knowledge of trends and best practices in accessibility and accommodation services in an educational environment.
  • Knowledge of Universal Design for Learning.
  • Knowledge of community resources available to post-secondary students.
  • Demonstrates integrity, confidentiality, accountability, professionalism and collegiality.

Interpersonal Relationships

  • Ability to work with a diverse student population with a wide variety of accessibility needs.
  • Utilize effective communication, problem-solving, and analytical skills to work productively and cohesively in a team environment across geographically distant locations.
  • Ability to contribute to a positive work environment that is conducive to teamwork, collaboration, problem solving, innovation and information sharing.
  • Ability to build positive interpersonal working relationships with internal and external stakeholders.
  • Ability to collaborate and engage with other College departments in support of delivery of student focused learner accessibility services.
  • Demonstrates effective conflict resolution management.


  • Ability to listen to and communicate with staff, students and other internal & external stakeholders.
  • Positively affect decisions through influence, cooperation and consensus building.
  • Demonstrates excellent oral, written and visual communication & presentation skills.


  • Ability to handle multiple responsibilities.
  • Ability to solve complex problems and meet service expectations for learner accessibility services.
  • Interpret and comply with policies, procedures, regulations and best practices.
  • Experience in the use of technology to deliver learner accessibility services.
  • Experience with case management software.
  • Ability to work with minimal supervision.


Internal contacts

  • Students
  • Students’ Association
  • Other Student Services staff
  • Chairs
  • Faculty
  • Access Facilitators
  • Campus Instructors
  • Senior leadership
  • Other college departments, including academic programs

External contacts

  • Prospective students
  • Student advocates
  • General public
  • Government agencies
  • Professional bodies
  • Other post-secondary institutions
  • Community resources and supports


  • Master’s degree in Education or a related field
  • Five years proven experience in inclusive education

Suggested Additional Qualifications

  • Ability to travel
  • Class five driver’s license

Successful candidate must provide college or university transcripts and proof of valid driver’s license to Human Resources prior to commencement.

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