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Careers at NLC

Careers at NLC

Liaison, Continuing Education and Corporate Training

Liaison

Status:

Term

Location:

High Level

Competition #:

NLC-1935

Open To:

All Applicants

Date Posted:

January 10th, 2022

Closing Date:

January 24th, 2022 - 11:59pm

Compensation Rate:

 $35,611 to $47,117 per year (.6 FTE)

Hours Per Week:

21.75

Additional Information:

 

For over 50 years, the Northern Lakes College vision has been to increase accessibility to educational opportunities. With 25 locations across northern Alberta, program sites throughout Alberta, and a unique Supported Distance Learning model, students can access quality educational opportunities without leaving their community. Students can study from the comforts of home, work, on the road, or from one of the many College locations. Northern Lakes College offers a variety of university transfer, diploma, and certificate programs, including Academic Upgrading, Business & Administrative Studies, Health & Human Service Careers, Pre-Employment & Apprenticeship Trades, Resource Technology, University Studies, and Continuing Education & Corporate Training certificates and courses. We support and promote professional development and wellness opportunities, and provide our employees with an attractive benefits plan and competitive salaries. The College service region offers numerous recreational activities for the entire family to enjoy!

Northern Lakes College has the following part time term position available:

Liaison, Continuing Education and Corporate Training

Reference #NLC-1935

Salary Range: $35,611 to $47,117 per year (.6 FTE)

Location: High Level

February 1, 2022 to December 31, 2022

Qualifications:

  • Minimum two-year diploma or two years of university in a field such as Business, Administration, Marketing, Project Management, etc.;
  • Proven customer service skills;
  • Experience in OH&S Training is an asset;
  • Proven ability to effectively communicate;
  • Ability to establish and maintain effective relations with Industry Partners;
  • Valid Class 5 Driver’s License;
  • Must be proficient in a variety of computer skills including, but not limited to: MS Office Teams, Word, Excel, Outlook and PowerPoint presentations;
  • Three to five years’ experience working in a related occupation, preferably with oversite of operational processes/systems or within an educational institution.

Successful candidate must provide College or University transcripts, Criminal Record Check, proof of valid driver’s license and proof of Covid 19 Vaccination, negative PCR test within the past 72 hours or an approved exemption to Human Resources prior to commencement.

For complete details on this employment opportunity, visit us online at: www.northernlakescollege.ca click on Careers at NLC. Please submit a resume quoting the reference number NLC-1935 to: Northern Lakes College, Human Resources, 1201 Main Street SE, Slave Lake, AB  T0G 2A3  or alternatively Fax: 780-849-5881

Closing Date: January 24, 2022

Note: Northern Lakes College thanks all applicants for their interest in employment; however, only those candidates selected for interviews will be contacted.            

Position Description

Liaison, Continuing Education and Corporate Training

Learner Services

Nature and Scope of Work

Meet the educational and training needs of Continuing Education and Corporate Training customers though the delivery of relevant, timely, accessible and quality courses, programs and services which contribute to the strategic direction of Northern Lakes College. This position is directly responsible for coordination of Industrial Safety Training in northern Alberta.

Duties and Responsibilities:

  1. Coordinate non-credit courses and programs
  • Survey business and industry on a regularized schedule to determine needs and to build capacity, and answer specific questions that arise from curriculum development for new courses;
  • Maintain a schedule of non-credit courses to be delivered within a designated geographic area;
  • Identify potential instructors to deliver courses, determine costs of course delivery, contract instructors and conduct evaluations;
  • Book delivery sites. If being held at a college campus, work with local College staff to promote courses, take registrations, access facilities, set-up of the course, clean-up and return; paperwork, ensure maximum accessibility of courses by utilizing new technology to deliver courses whenever possible;
  • Identify needs at the individual, community, and company level and coordinate delivery for private training;
  • Promote programs, courses & services;
  • Monitor low-enrollment courses and promote new courses;
  • Collect and maintain current course outlines for CECT database and website.
  1. External and internal liaison
  • Identify potential partnerships for deliveries;
  • Create contact databases for specific client groups (communities, services, etc.), manage contacts through follow-up and work with External Relations to house contact lists that meet CASL legislation;
  • Promote educational / training solutions to organizations;
  • Provide input for pricing strategies (group rates, discounts, special promotions, etc.)
  • Work with the CECT team to provide exceptional customer service to both internal and external clients;
  • Attend selected Community Education Committee meetings to promote CECT programs.
  1. Contract oversight
  • Oversee and assist contract and Independent Employee instructors;
  • Support the evaluation process with regard to contract instructors;
  • Work with CECT instructors on performance issues;
  • Recommend to Chair which CECT instructors are not to be hired again due to performance issues;
  • Orient new CECT instructors to the college and expectations of their role;
  • Prepare instructional contracts and Independent employee-employer agreements and service offerings for approval in NLC’s Unit4 data base.
  1. Development, research and project management
  • Keep abreast of new developments in related workforces;
  • Identify trends in registration;
  • Forecast industry, commercial, non-profit, First Nations, and government training needs based on trends, anticipated and regulation changes, industry needs.
  1. Provide input re forecasting, budgeting and ensure proper monitoring of expenses
  • Assist in forecasting revenue and costs for programming annually;
  • Provide input to the Chair e.g. when courses should be cancelled due to low enrolments;
  • Recommend pricing for training (private and public) and monitor the workforce environment for emerging trends / changes;
  • Assist the Chair to monitor / review numbers regularly (enrolments, revenue, costs);
  • Contribute to a fully leveraged Continuing Education and Corporate Training budget through sound fiscal oversight of course delivery;
  • Provide timely processing of invoices, proper coding for projects and expense accounts and monitor budgets for any discrepancies related to specific projects on a monthly basis;

Skills, Knowledge and Abilities

  • Computer skills with MS Office which includes (but not limited to): Outlook, Word, Excel PowerPoint, Teams, OneDrive, SharePoint;
  • Cloud-based skills which include (but not limited to): Searching, using other online meeting/presentation platforms as requested by customers (zoom, GotoMeetings), ability to get just-in-time instruction for software and/or other needs to get work done in a professional way, sharing of data in a secure way, etc;
  • Understanding and usage of a learning management system (LMS), preferably Moodle;
  • Ability to learn systems quickly and document own learning (College systems used: MS Office, Unit 4-Agresso, Moodle, D2L, Blackboard Collaborate Ultra, Survey Monkey, Docushare, Respondus, and others as systems get updated);
  • Remote access of systems and ability to continue working wherever located with a device and internet;
  • Organizational skills;
  • Priority setting & decision-making;
  • Project management;
  • Problem-solving;
  • Customer service / public relations;
  • Basic finance knowledge;
  • Supporting team dynamics;
  • Negotiation;
  • Marketing and Promotions;
  • Create and deliver presentations either face-to-face or using online technology including the creation of asynchronous presentations;
  • Creative thinking;
  • Cross-cultural awareness;
  • Research techniques;
  • Conflict management;
  • Excellent verbal / written communication;
  • Industry specific knowledge.

Contacts (Internal and External):

Internal Contacts

  • Instructors / Facilitators
  • Finance
  • Human Resources
  • Front-line staff
  • CECT Team
  • College Chairs and Coordinators
  • CEC’s / CCEC’s

External to the College

  • Contracted Instructors / Facilitators;
  • Business / industry / professional associations / certifying organizations;
  • Other Educational Institutions;
  • Potential students / general public;
  • Indigenous Organizations;
  • Government.

Qualifications:

  • Minimum two year diploma or two years of university in a field such as Business, Administration, Marketing, Project Management, etc;
  • Proven customer service skills;
  • Proven ability to effectively communicate;
  • Valid Class 5 Driver’s License;
  • Three to five years’ experience working in a related occupation, preferably with OH&S training, and oversite of operational processes/systems within an educational institution.

Suggested Additional Qualifications:

  • Knowledge of Unit4 or other similar data management systems;
  • Experience achieving team and project goals;
  • Data input and analysis experience;
  • Sales/Marketing experience;
  • OH&S training;
  • Well connected with key Industry Stakeholders.

 

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