When asked, enter your College provided username (“studentID”@northernlakescollege) and password. If you do not know your password hit reset password and follow the instructions. A more detailed Password reset guide is available here.

Please try resetting your password using the web link located on the College’s MyNLC page. If this doesn’t resolve the problem contact the IT Service desk with your contact info and a brief description of the problem and what you have tried to do already.

Having trouble joining Collaborate from work or a corporate computer? click here

This can be resolved by entering just “StudentID” and password associated with the account on the College’s Continuing Education Portal accessible on the “Apply Now” web page. A password reset may be required if you do not remember your password, If a password reset does not resolve the issue then contact the IT Service Desk.

If you have not used this account for a long period of time it may have been deactivated. Please contact the IT Service Desk for further help.

Moodle can be accessed by visiting “Quick Links” on the College’s  “MY NLC” Webpage.

A second method is login into www.office.com  using your College username and password, then scrolling down to view all apps. A icon/link will be available for all the online services available to students, Moodle, D2L, Outlook(MyMail) plus others.

The college’s Learning Management System (LMS) is Moodle. In order to log into Moodle, follow these steps.

Method 1: 

• Go to the website “www.northernlakescollege.ca” using Internet Explorer or similar product.
• On the main page click MyNLC
• On the MyNLC page click the Moodle link
• You will see a page with a login section as seen below. Enter your username and password to see the list of courses you have access to (one of which is a tutorial on how to use Moodle). You must log into Moodle at least once before your instructors can register you into other related courses.

Method 2: 

• Go to the website “http://moodle.northernlakescollege.ca” using Internet Explorer or similar product. Hint: Save this as one of your favorites for easy access in the future.
• You will see a page with a login section as seen below. Enter your username and password to see the list of courses you have access to (one of which is a tutorial on how to use Moodle). You must log into Moodle at least once before your instructors can register you into other related courses.

One of the college’s Learning Management System (LMS) is D2L Brightspace. In order to log into Moodle, follow these steps.

Method 1: 

• Go to the website “www.northernlakescollege.ca” using Internet Explorer or similar product.
• On the main page click MyNLC
• On the MyNLC page click the D2L Brightspace link
• You will see a page with a login section as seen below. Enter your username and password to see the list of courses you have access to (one of which is a tutorial on how to use D2L Brightspace).

Method 2:

• Go to the website “https://learn.northernlakescollege.ca/d2l/home” using Chrome or Internet Explorer or Safari. Hint: Save this as one of your favorites for easy access in the future.
• You will see a page with a login section as seen below. Enter your username and password to see the list of courses you have access to (one of which is a tutorial on how to use D2L Brightspace). You will see your courses up to 2 weeks before the course start date.

After the student is successfully registered into a program/course they will able to login to D2L and browse open courses. The course they are registered will not be activated until a few days before the course start. If registered after the course has started it can take up to 24hrs for Courses to show up in D2L course listing. Contact your program advisor or student services if the course do not show up after the 24 hr period.

Knowing your username and password is a requirement to access any online service or course at the College. Student usernames are their StudentID number. Student should enter “Username” as StudentID@northernlakescollege.ca. NLC students are now able to reset their own password by using the “Reset Password link located on the College’s MyNLC web page.

Download the NLC Connect App

The NLC Connect app is available on Android and iOS devices. Whether you are a visitor, a student, or staff & faculty - the app puts Northern Lakes College in the Palm of Your Hand! 

Download the NLC Connect App on your mobile device by searching Northern Lakes College. Once installed use you NLC email to register.

There are a number of items that can cause problem successfully launching the NLC Connect app by a student or staff member. It is recommended to uninstall App and reinstall latest version.

Student/Staff member needs to ensure they have Data enabled and active on the device.

Verify login credentials by visiting “My Mail” link on “MY NLC” webpage.

If none of these correct the issue please contact the IT Service Desk.

In order to reset your password online without Service desk help you must ensure you have a alternate email or cell number to contact during the reset process. Click the link below or the one located on the MYNLC page and follow instructions to update your reset information.

Reset Information

NLC recommends the use of a laptop with Microsoft Windows 10 Operating system, Google Chrome as Browser for best results.

A Chromebook can be used to participate in online Courses but can NOT be used to take Quizzes or exams. See guide on recommended hardware and software specs for taking a College course online. Software Specifications Guide.

The site needs Flash to work.

If a website isn't working, you might need to change your settings to allow Flash.

1. To the left of the website address, click lock icon or the info icon.
2. At the bottom, click site settings
3. In the new tab, to the right of "Flash", click the down arrow, then allow.
4. Go back to the site and reload the page.

For more information click

Scanning Documents Using Your Smart Phone 

NLC IT support can be reached by calling 780.751.3290 or by Email: helpdesk@northernlakescollege.ca. Email should include, StudentID Number, Call Back Phone Number and Brief description of the Problem. If Possible, take Screen Shot and attach it to email.  IT Helpdesk Hours of Operation are 8.15am -4.30pm MST Week days Only. IT Helpdesk is Closed on Weekend and Holidays.