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Essential Skills for Administrative Professionals

The Essential Skills for Administrative Professionals Certificate program focuses on the skills that are relevant to administrative professionals who need to manage their time, engage with customers, and communicate effectively.

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Only show scheduled courses

Code

Course name

Status

Location

Dates

Fee

Alternative Option

Action

ES100

Managing Time - Scheduling People, Paper (Digital), and Priorities

Status: N/A

N/A

Unscheduled

ES135

Resolving Conflict - Reaching Agreement at Work

Status: N/A

N/A

Unscheduled

ES115

Communication - Getting the Message Across

Status: N/A

N/A

Unscheduled

AA115

Solution Focused Thinking

Status: N/A

N/A

Unscheduled

AA135

Planning an Event or Small Project

Status: N/A

N/A

Unscheduled

AA001

Delivering Exceptional Customer Service

Status: N/A

N/A

Unscheduled

AA002

Clear and Concise Business Writing

Status: N/A

N/A

Unscheduled

AA003

Status: N/A

N/A

Unscheduled

AA004

Telephone Skills and Email Etiquette

Status: N/A

N/A

Unscheduled