Managing Time – Scheduling People, Paper (Digital), and Priorities
Explore ways of working smarter so that you can proactively manage the people, paper, and digital priorities that come your way. This course will teach you techniques to get control of your time and organize your workday so you can effectively supervise employees, minimize interruptions, and get your own work done.
Leadership – Giving Employees What They Need to Succeed
Identify your personal leadership style, and how to use it effectively. Learn how to inspire your employees to focus on the big picture.
Effective Supervision – Direction, Coaching, and Facilitating Employees
Develop a toolkit of supervisory skills, so you can use the most effective approach in any situation and bring out the best in your employees
Communication – Getting the Message Across
Learn how to send and receive clear messages that minimize confusion and emphasize understanding.
Working Together – Building Effective Relationships in Your Workplace
Learn how to build and sustain good working relationships that create cooperation, interdependence, and high morale among employees.
Performance Management – Optimizing Results
Learn how to assess employee performance on an ongoing basis, so that you can identify what employees are doing well. In addition, learn how to coach and problem solve to help your employees achieve optimal performance.
Intervention – Managing Employees with Personal Problems
Personal issues affect job performance, productivity, team morale, and safety. For that reason, learn how to recognize troubled employees, and direct them to the appropriate resources for help.
Resolving Conflict – Reaching Agreement at Work
Turn conflict into opportunity by maximizing the opportunities created by differing ideas. Learn how to reduce the potential for conflict.
Staying Positive – Rewarding and Energizing Employees
This course helps you to recognize and reward your employees to build a positive and productive workplace.